Bdt11 Terms & Conditions – Complete User Agreement

1 Introduction & Eligibility

Bdt11 (referred to herein as "we", "the platform", or "the company") is an online gaming and betting platform operating under the domain bdt11.ws. These Terms & Conditions ("T&C") apply to users in Bangladesh and other permitted regions.

By creating an account, playing any game, making a deposit, or using any other service on bdt11, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.

1.1 Eligibility Requirements

To use bdt11, you must meet the following requirements:

• You must be at least 18 years of age.
• You are not a resident of any country or region where online gaming or betting is prohibited by law.
• You are not on any self-exclusion list or under any court order restricting you from gaming.
• You are playing on your own behalf, not on behalf of any third party.

2 Account Registration

Opening a valid account on bdt11 is a prerequisite for accessing all services. The registration process is simple and free.

2.1 Registration Rules

• Each person may register only one account. Multiple accounts are strictly prohibited.
• You must provide your correct name, date of birth, address, and contact details at the time of registration.
• You must register with a valid, active email address or mobile number.
• Keep your account password strong and never share it with anyone.

2.2 Account Security

You are responsible for keeping your account secure. Never share your login credentials with anyone. If you suspect unauthorized access, contact our support team immediately and change your password. bdt11 will never ask for your password via email or phone.

Transferring, selling, or allowing others to use your account login credentials is strictly prohibited and may result in account termination.

3 Identity Verification (KYC)

Bdt11 follows a KYC (Know Your Customer) verification process to ensure secure transactions and prevent financial fraud.

3.1 Required Documents

• Proof of Identity: National ID (NID), passport, or driving license.
• Proof of Address: Utility bill or bank statement (dated within the last 3 months).
• Payment Method Verification: Proof of ownership of the mobile banking number used.

KYC is mandatory before your first withdrawal or for transactions exceeding ৳50,000. Withdrawals may be temporarily suspended until KYC verification is complete.

4 Deposits & Payments

Depositing at bdt11 is quick and easy. We support all major mobile banking methods available in Bangladesh.

4.1 Accepted Payment Methods

• BKash, Nagad, Rocket
• Bank Transfer (selected banks)
• Cryptocurrency (currency displayed on the platform)

4.2 Deposit Rules

• The minimum deposit amount is ৳200.
• The deposit account must be registered in your own name.
• Third-party deposits are not accepted and may result in account termination.
• Deposits are usually credited instantly. If there is a delay, please contact support.
• Bdt11 does not charge any deposit fees, though your payment provider may apply their own charges.

5 Withdrawal Policy

Withdrawing your winnings from bdt11 is a straightforward process, though a few rules apply for security purposes.

5.1 Withdrawal Terms

• KYC verification must be completed before withdrawals can be processed.
• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made using the same method as the original deposit (to prevent money laundering).
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals are typically processed within 24–72 hours. Larger amounts may require additional verification.

5.2 Withdrawal Rejection

Bdt11 reserves the right to reject or suspend a withdrawal under the following circumstances:

• If KYC verification has not been completed.
• If fraudulent activity is suspected.
• If the wagering requirements for a bonus have not been met.
• If there is an active investigation on the account.

6 Bonuses & Promotions

Bdt11 regularly offers attractive bonuses and promotions. Each bonus comes with its own terms, which must be read before claiming.

6.1 General Bonus Terms

• Each bonus has a specific Wagering Requirement (WR), which typically ranges from 10x to 40x.
• Bonus funds cannot be withdrawn directly — they can only be used to play games.
• The same person cannot claim the same bonus more than once across multiple accounts or from the same IP address.
• Bdt11 reserves the right to modify or cancel any bonus at any time.
• If bonus abuse is detected, the bonus and any associated winnings will be voided.

6.2 Welcome Bonus

New members will receive a welcome bonus on their first deposit. This bonus can only be claimed once and must be used within the specified time frame. Once expired, the bonus will be automatically forfeited.

7 Betting Rules

Betting on bdt11 is governed by a set of general rules that apply equally to all players, ensuring a fair environment for everyone.

7.1 Betting Rules

• Once a bet is confirmed, it cannot be cancelled unless the event itself is cancelled.
• Bdt11 reserves the right to void any bet placed at abnormal odds resulting from a technical error.
• If a bet is delayed due to network issues during live betting, it will be settled at the odds that were active before the event started.
• The minimum bet amount is ৳10, and the maximum depends on the specific market.

7.2 Event Cancellation

If a sports event is cancelled or not completed within the scheduled time, all bets on that event will be voided and stakes returned.

8 Prohibited Activities

Certain activities are strictly prohibited to maintain a fair environment on bdt11. Violations will result in account termination.

• Creating or operating multiple accounts.
• Participating in match fixing or any form of sports fraud.
• Bonus abuse (bonus arbitrage, collecting bonuses through multiple accounts).
• Automated betting using software or bots.
• Money laundering or transactions involving illegal funds.
• Harassing or intimidating other players.
• Exploiting technical vulnerabilities in the platform.

9 Privacy & Security

Bdt11 takes the protection of your personal information extremely seriously. Our Privacy Policy is published separately and forms an integral part of these Terms & Conditions.

To learn how we collect, store, and use your data, please read our Privacy Policy Read.

9.1 Data Protection Measures

• All transactions and communications are protected by SSL/TLS encryption.
• Your password is stored in encrypted form and cannot be viewed by any staff member.
• Automatic alerts are sent for suspicious login attempts.
• Regular security audits are conducted.

10 Responsible Gaming

Bdt11 believes gaming should be a form of entertainment, not a source of financial stress. We encourage all our members to play responsibly.

10.1 Responsible Gaming Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a cap on how much you are willing to lose within a given period.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling-Off: Temporarily suspend your account for a set period.
• Self-Exclusion: Option to permanently close your account.

To learn more about responsible gaming, visit our Responsible Gaming View page.

11 Account Closure

You may request to close your bdt11 account at any time. You should withdraw any available balance before your account is closed.

11.1 Account Closure by Us

Bdt11 may close an account without prior notice under the following circumstances:

• In the event of a serious breach of these Terms & Conditions.
• If evidence of fraudulent activity is found.
• If the account was registered using false information.
• If evidence of operating multiple accounts is found.
• If evidence of account use by a minor is found.

12 Dispute Resolution

Bdt11 is committed to resolving all disputes fairly and transparently.

12.1 Complaint Process

1. First, send a detailed complaint to support@bdt11.ws.
2. Our team will provide an initial response within 48 hours.
3. We aim to fully resolve complex matters within 7 business days.
4. If you are unsatisfied with the resolution, you have the right to appeal to the licensing authority.

Bdt11's decisions are considered final, unless the licensing authority determines otherwise.

13 Changes to Terms

Bdt11 reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or an on-platform notification.

Continuing to use the platform after updated terms have been published constitutes your acceptance of those changes. We recommend checking this page regularly.

14 Contact

If you have any questions or comments about these Terms & Conditions, please contact us:

• Email: support@bdt11.ws
• Live Chat: Available after logging in to the platform (24/7)
• FAQ: FAQ Page

Our support team is available 24/7, every day of the week.